1.How long do the pictures appear on the DVD?
Typically they remain on the screen for roughly 5-12seconds each. Although, depending on the transition, graphics, and music that you select can alter the run time on the picture it’s self.
2. How long is the video?
The amount of pictures, transition, graphics, and music that you select determines the run time. Your video can be 10min.-120min.
3.How long does it take to create my DVD?
It all depends on what you want. The larger it is, scanning, red eye reducer, etc. the longer it takes. Typically I ask for three weeks to complete and ship.
4.Will you do a rush order?
Yes, I can do a rush order. There is a $35.00 charge and the rush will allow you to receive your DVD in 7 days or 14 days for $25.00.
5.Why do you charge for the rush order?
Charges to rush an order are applied to shipping cost and is a flat rate to all clients who reside/ship in the US. If outside the US other charges may apply.
6.How do I select music for my video?
You can look through our suggested music or pick your own. You must burn music to a CD and send it to me(you must own the rights by owning the original recording) or I can purchase the music on your behalf. You will receive a copy of the purchased music , on a separate CD, with your keepsake if you choose to have MMT purchase it for you. All music being purchased by MMT on your behalf will come from I Tunes and will be in ACC format.
7. Why do I have to purchase or provide my own music?
It is safe to say almost all music has a copyright. In order for us to use it, you have to supply the original CD (no CD-R's) or we can purchase a copy via Rhapsody/I Tunes for as little at .99 cents per song. In addition, the Musical Memories Today video is deemed for personal use only and not meant for viewing outside of your family and friends; it cannot be uploaded to video sharing sites (i.e. You-tube) or played on commercial airwaves (i.e. cable).
8.How do you ship my order and do I have to pay extra for shipping?
I will ship your order USPS, if insurance is wanted that will be an extra charge. Your shipping charge is included in the total package price. All rush orders are sent via 1 day shipping and extra charges do apply. Please refer to #4&5
9.How do I send my pictures?
There are several ways to send your audio,video, and all other media.
10. Why do I need to send you my password & then change it latter?
We can not get to you photos via photo bucket, picasa, etc. with out it. This is one of the easiest ways to send digital media but for your security you do not want others to have your private passwords to any account on the internet. So changing your password is for the protection of you and your valued memories.
11.Do you make personal deliveries?
No, Although I’d like to offer personal delivery it’s just not possible.
12. How am I involved in the process of producing my keepsake?
Your keepsake is All about YOU! I want this to be an enjoyable, stress free experience for you. I also want to make sure that your visions are brought to life and exactly how you remember these specific events in your life. You get the memories (photos, art clippings, video, music, etc.) and tell me how you want the DVD to be presented. You may contact me as often as needed during production.
13. How long do you keep copies of my keepsake DVD?
I will keep your final copy for 365 days(1 year). You may call or email me a request for as many extra coppies you'd like before the time period expires. Expire date is 360 days from shipping date.
14. How do you get my photos onto your program to create my keepsake if their not in digital/hard copy form?
MMT can digitally scan all photos from wallet size to an 8x10.
15. Do you charge to scan my photos?
Yes, MMT charges a flat rate of $10.00 to scan your photo's.
16. What if I only wanted to have my photos scanned but do not want a video?
OK... we have a package just for that! Carefully package any and all photographs you want digitally scanned and send them to us. we will scan and upload them to a data disc for you. (DVD-R,700MB)
17. What is a Christmas card montage?
A Christmas card montage is a digital Christmas card. Much similar to the ones you get in a photography package at sears portrait studio of a family photo turned into a greeting card you send to friends and family during the holidays. But...It is in digital form and multiple photos, a mini montage sideshow, and is synchronized to you favorite holiday tune (i.e. Jingle Bells).
Do you have a question that needs an answer that we have not posted in our FAQ? Then email it to [email protected] This e-mail address is being protected from spambots. You need JavaScript enabled to view it ' ); //--> and we will send you a response within 24 hours
Musical Memories Today
329 Merravay Drive
Florence Ky. 41042
1.859.360.3296
Typically they remain on the screen for roughly 5-12seconds each. Although, depending on the transition, graphics, and music that you select can alter the run time on the picture it’s self.
2. How long is the video?
The amount of pictures, transition, graphics, and music that you select determines the run time. Your video can be 10min.-120min.
3.How long does it take to create my DVD?
It all depends on what you want. The larger it is, scanning, red eye reducer, etc. the longer it takes. Typically I ask for three weeks to complete and ship.
4.Will you do a rush order?
Yes, I can do a rush order. There is a $35.00 charge and the rush will allow you to receive your DVD in 7 days or 14 days for $25.00.
5.Why do you charge for the rush order?
Charges to rush an order are applied to shipping cost and is a flat rate to all clients who reside/ship in the US. If outside the US other charges may apply.
6.How do I select music for my video?
You can look through our suggested music or pick your own. You must burn music to a CD and send it to me(you must own the rights by owning the original recording) or I can purchase the music on your behalf. You will receive a copy of the purchased music , on a separate CD, with your keepsake if you choose to have MMT purchase it for you. All music being purchased by MMT on your behalf will come from I Tunes and will be in ACC format.
7. Why do I have to purchase or provide my own music?
It is safe to say almost all music has a copyright. In order for us to use it, you have to supply the original CD (no CD-R's) or we can purchase a copy via Rhapsody/I Tunes for as little at .99 cents per song. In addition, the Musical Memories Today video is deemed for personal use only and not meant for viewing outside of your family and friends; it cannot be uploaded to video sharing sites (i.e. You-tube) or played on commercial airwaves (i.e. cable).
8.How do you ship my order and do I have to pay extra for shipping?
I will ship your order USPS, if insurance is wanted that will be an extra charge. Your shipping charge is included in the total package price. All rush orders are sent via 1 day shipping and extra charges do apply. Please refer to #4&5
9.How do I send my pictures?
There are several ways to send your audio,video, and all other media.
- Your local postal service you can download Pando,it is a large file sharing site www.pando.com.
- Email, please keep in mind that most servers have a limit on the size of file you send it may require many emails sent.
- If you live in the area you may also drop them off.
10. Why do I need to send you my password & then change it latter?
We can not get to you photos via photo bucket, picasa, etc. with out it. This is one of the easiest ways to send digital media but for your security you do not want others to have your private passwords to any account on the internet. So changing your password is for the protection of you and your valued memories.
11.Do you make personal deliveries?
No, Although I’d like to offer personal delivery it’s just not possible.
12. How am I involved in the process of producing my keepsake?
Your keepsake is All about YOU! I want this to be an enjoyable, stress free experience for you. I also want to make sure that your visions are brought to life and exactly how you remember these specific events in your life. You get the memories (photos, art clippings, video, music, etc.) and tell me how you want the DVD to be presented. You may contact me as often as needed during production.
13. How long do you keep copies of my keepsake DVD?
I will keep your final copy for 365 days(1 year). You may call or email me a request for as many extra coppies you'd like before the time period expires. Expire date is 360 days from shipping date.
14. How do you get my photos onto your program to create my keepsake if their not in digital/hard copy form?
MMT can digitally scan all photos from wallet size to an 8x10.
15. Do you charge to scan my photos?
Yes, MMT charges a flat rate of $10.00 to scan your photo's.
16. What if I only wanted to have my photos scanned but do not want a video?
OK... we have a package just for that! Carefully package any and all photographs you want digitally scanned and send them to us. we will scan and upload them to a data disc for you. (DVD-R,700MB)
17. What is a Christmas card montage?
A Christmas card montage is a digital Christmas card. Much similar to the ones you get in a photography package at sears portrait studio of a family photo turned into a greeting card you send to friends and family during the holidays. But...It is in digital form and multiple photos, a mini montage sideshow, and is synchronized to you favorite holiday tune (i.e. Jingle Bells).
Do you have a question that needs an answer that we have not posted in our FAQ? Then email it to [email protected] This e-mail address is being protected from spambots. You need JavaScript enabled to view it ' ); //--> and we will send you a response within 24 hours
Musical Memories Today
329 Merravay Drive
Florence Ky. 41042
1.859.360.3296